Why Mid-Level Managers Struggle to Get Promoted (And How to Fix It)

In the private club industry, mid-level managers often find themselves in a frustrating position: they excel at their current roles but struggle to break through to the next level of leadership. The path from a food and beverage director, clubhouse manager, or assistant general manager to the executive suite isn’t always clear. Many ambitious professionals find themselves stuck, watching others ascend while they remain in place.

So, why does this happen? More importantly, how can mid-level managers overcome these barriers to secure the promotions they deserve? Here’s a look at the common obstacles and strategies to overcome them.

Common Barriers to Promotion

1. Lack of Strategic Thinking Many mid-level managers excel in operations but struggle with big-picture strategy. While attention to detail and daily execution are critical, senior leaders need individuals who can contribute to long-term planning, budgeting, and club vision.

2. Failure to Develop a Strong Personal Brand Simply doing great work isn’t enough. If decision-makers don’t recognize your leadership potential, you’ll be overlooked. Many mid-level managers fail to actively market their strengths or seek out high-visibility projects.

3. Insufficient Financial Acumen Understanding financial reports, budgeting, and revenue growth strategies is essential at the executive level. Mid-level managers who don’t develop this competency may be seen as strong operators but not future general managers or executives.

4. Weak Leadership & People Development Skills A great manager doesn’t just execute tasks—they develop and empower their teams. Senior leaders look for managers who can build a strong culture, reduce turnover, and create future leaders within the organization.

5. Not Seeking Mentorship or Sponsorship Those who climb the ladder often do so with the help of mentors and sponsors. Without strong relationships with senior leaders or external industry mentors, mid-level managers may miss out on opportunities for advocacy and guidance.

6. Failure to Adapt to Change The hospitality industry is evolving rapidly, from technological advancements to shifting member expectations. Managers who resist change or fail to demonstrate adaptability can be viewed as less desirable for leadership roles.

How to Fix It: Strategies for Advancement

1. Develop Strategic Thinking Skills

   • Engage in cross-departmental initiatives to broaden your perspective.

   • Attend executive meetings when possible to gain insight into high-level decision-making.

   • Read industry reports and case studies to understand market trends and long-term strategies.

2. Enhance Your Personal Brand

   • Speak at industry conferences or contribute to club management publications.

   • Take on visible projects that showcase leadership, innovation, or financial impact.

   • Engage in networking opportunities within CMAA and other professional organizations.

3. Master Financial Acumen

   • Take courses in club financial management and budgeting.

   • Work closely with the CFO or controller to understand financial statements.

   • Demonstrate how your department impacts the bottom line.

4. Invest in Leadership Development

   • Seek feedback on your leadership style and actively work on development areas.

   • Mentor junior employees to demonstrate your ability to develop talent.

   • Consider enrolling in the Certified Hospitality Professional™ (CHP™) program, which provides structured training in strategic thinking, financial management, and leadership development. This program equips mid-level managers with the skills needed to advance in their careers and stand out in competitive club environments.

5. Find a Mentor and Seek Sponsorship

   • Identify an executive within or outside your club who can provide career guidance.

   • Schedule regular check-ins to gain insights and advice.

   • Ask for opportunities to take on higher-level projects with executive oversight.

6. Demonstrate Adaptability & Innovation

   • Embrace new technology and industry trends.

   • Show initiative by proposing creative solutions to operational challenges.

   • Be proactive in identifying ways to enhance member experiences.

Final Thoughts

Advancing from a mid-level role to a senior leadership position in private clubs requires more than just operational excellence. It demands strategic thinking, strong financial acumen, and the ability to lead and develop others. Programs like the CHP™ certification can help bridge the gap by equipping managers with the essential competencies needed for executive roles. By proactively addressing these challenges and positioning themselves as indispensable assets, mid-level managers can break through the glass ceiling and achieve their career aspirations.

Are you a mid-level manager looking to advance your career? Start implementing these strategies today and take control of your professional growth.